Terms of service
TERMS OF SERVICE
Last Updated: 8 March 2026
1. AGREEMENT TO TERMS
By accessing or using sudhika.shop , you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you may not use our services.
2. DEFINITIONS
"We," "us," "our" refers to Sudhika, operating at 5D Orsett Terrace, London W2 6AJ, United Kingdom. "You," "your" refers to the user or customer of our Website. "Services" refers to all products, content, and services offered through our Website.
3. USE OF WEBSITE
You must be at least 18 years old to make purchases. You agree to provide accurate, current information for all purchases and account registration. You are responsible for maintaining the confidentiality of your account credentials.
4. PRODUCTS & PRICING
All product descriptions, images, and prices are subject to change without notice. We reserve the right to limit quantities and discontinue products. Prices are listed in GBP (£) unless otherwise stated. We strive for accuracy but errors may occur; we reserve the right to correct pricing errors and cancel orders placed at incorrect prices.
5. ORDERS & PAYMENT
Orders are subject to acceptance and availability. We accept payment via credit/debit cards and other methods displayed at checkout. All transactions are processed securely using SSL encryption technology to protect your payment information. Payment is due at time of order placement.
6. SHIPPING & DELIVERY
Shipping terms are detailed in our Shipping Policy. Title and risk of loss pass to you upon delivery to the carrier. Delivery times are estimates and not guaranteed.
7. RETURNS & REFUNDS
Our return and refund terms are governed by our Refund Policy, which forms part of these Terms of Service. Please review the Refund Policy for complete details on return windows, conditions, and procedures.
8. INTELLECTUAL PROPERTY
All content on this Website—including text, graphics, logos, images, product descriptions, and software—is the property of Sudhika or our licensors and is protected by UK and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
9. PROHIBITED USES
You may not use our Website to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malicious software
- Engage in fraudulent activity or impersonate others
- Harvest data or use automated systems to access the site
- Interfere with the proper functioning of the Website
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Sudhika shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or goodwill. Our total liability shall not exceed the amount you paid for the product or service in question.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
11. INDEMNIFICATION
You agree to indemnify and hold harmless Sudhika, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or your use of our services.
12. PRIVACY & DATA PROTECTION
We are committed to protecting your privacy in accordance with UK GDPR and the Data Protection Act 2018. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Website, you consent to our data practices as described in our Privacy Policy.
13. SECURITY
We use industry-standard SSL (Secure Sockets Layer) encryption to protect your personal and payment information during transmission. While we implement reasonable security measures, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
14. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of external sites. Your use of third-party websites is at your own risk.
15. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
16. MODIFICATIONS TO SERVICES
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice or liability.
17. SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid under UK law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. WAIVER
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
19. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Sudhika regarding use of our Website and services.
20. GOVERNING LAW & JURISDICTION
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
21. DISPUTE RESOLUTION
In the event of a dispute, we encourage you to contact us first at info@sudhika.shop to seek an informal resolution. If informal resolution is unsuccessful, disputes shall be resolved through the courts of England and Wales.
22. CONSUMER RIGHTS
Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015. You have legal rights in relation to goods that are faulty or not as described.
23. FORCE MAJEURE
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, strikes, or government restrictions.
24. CONTACT INFORMATION
For questions about these Terms of Service, please contact us:
Address: 5D,Orsett Terrace London W2 6AJ United Kingdom Email: info@sudhika.shop Phone: 07401027185